Electronic HP Care Pack Advanced Unit Exchange Hardware Support

Extended service agreement - replacement - 3 years - shipment - business hours - response time: NBD - for HP Thunderbolt Dock 230W G2, Travel Hub G2, USB-C Dock G5, USB-C/A Universal Dock G2
100+ in stock
Manufacturer HP
Part number UC296E
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  • Information
    • Lower-cost alternative to onsite repair
    • Prepaid shipping label, materials and instructions for defective unit return
    • Convenient door-to-door service
    • Remote problem diagnosis and technical telephone support
    • Collection of defective unit
    • Standard coverage window
    • Access to electronic support information and services

    The Electronic HPE Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.


    Replace failed hardware units quickly and conveniently with HPE Services' reliable next-day exchange service. This easy-to-use HPE Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HPE products. A replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HPE. Replacement units are new or refurbished to like-new condition. Next Day Exchange is particularly suitable for products that do not carry critical data, or in instances when your data can readily be restored from back-up devices.

  • Specifications
  • Extended specifications
  • Downloadable files